1. How to Request Deletion
You can ask us to delete your Flowbriq account and personal data in either way:
- In the app. Go to Account → Support, and submit a request titled "Delete my account." Include the reason if you have one — it helps us improve.
- By email. Email privacy@flowbriq.com from the phone number or email registered on your account, with the subject "Account deletion request."
Our support team verifies the request and then deletes your account and data manually — there is no instant self-service deletion today. We will confirm before we proceed, since the deletion itself cannot be undone once it runs.
2. What Gets Deleted
Once we act on a verified request, deletion is immediate and complete: your profile, login, company, projects, transactions, parties, and uploaded files are all removed in the same operation. We do not keep a recoverable copy, and we cannot restore an account after this runs — there is no grace period to change your mind.
| Data Category | What Happens |
|---|---|
| Profile, login, and account data | Deleted immediately, in full |
| Projects, transactions, parties, uploaded files | Deleted immediately, in full |
| Financial / tax records (GSTIN, PAN, invoices) | Retained for 7 years as required under Indian tax law, even after account deletion |
The financial-records exception above is a legal requirement, not a choice we're making — Indian tax law requires us to keep invoicing and GST records for 7 years regardless of account deletion. Everything else is gone the moment deletion runs.
For the full detail on what we collect and why, see our Privacy Policy.